The Bouncy Kingdom FAQs
Planning a party should be exciting—not stressful. This FAQ page answers the most common questions about renting bounce houses, water slides, margarita machines, and party equipment from The Bouncy Kingdom.
Whether this is your first rental or you’ve booked with us before, you’ll find helpful information about delivery, setup, safety guidelines, insurance, and what to expect on the day of your event.
Our goal is to make the rental process simple and clear so you can book with confidence and focus on enjoying your celebration.
Try Searching: Deposit | Weather | Safety | Insurance | Park | Payment | Cancel.
What is your policy if there is inclement weather?
Bounce houses cannot be used in winds over 25 mph or during heavy rain. If severe weather is predicted before delivery, we will contact you to discuss canceling or rescheduling your rental.
What are the safety concerns when renting a moonwalk?
Our delivery team installs every inflatable safely and inspects the unit before use. Adult supervision is required at all times, and all users must follow the safety guidelines listed on the rental agreement.
Do you charge for set-up or delivery?
Delivery fees are based on distance from our location. The delivery fee is applied once per order, not per inflatable.
Do you require a deposit?
Yes. A $50 deposit secures your reservation and event date.
What if I need to cancel my reservation?
You may cancel your reservation up to 3 days before the event. Deposits are non-refundable but transferable to another date with no expiration.
Are your units clean?
Yes. All inflatables and equipment are cleaned, disinfected, and sanitized after each rental.
What if my gate or entryway is too small?
Most inflatables require a 4-6 foot wide gate for access. If your gate is smaller, we may be able to set up the unit in your driveway.
Do I need to clean the bounce house after the party?
Please remove trash such as balloons, wrappers, and toys. Excessive dirt, food, or gum may result in a cleaning fee.
How strictly do you keep your schedule?
We pride ourselves on punctual deliveries. Deliveries are scheduled within a 3–4 hour window before your event start time.
How do I reserve an inflatable?
Reservations are made online through our website. Simply choose your inflatable, select your date, and complete checkout.
Do I have to rent for the entire day?
Standard rentals are typically 1–8 hours. Overnight rentals may be available for an additional charge.
When and how do I pay?
We accept cash, credit cards, and debit cards. Credit card payments must be completed before delivery.
Will the moonwalk harm my lawn?
In most cases, the inflatable may temporarily flatten grass but it typically returns to normal within a few days.
Do you have insurance?
Yes. We carry general liability insurance and require a rental agreement to be signed before setup.
What type of power is required?
The inflatable must be within 50 feet of a standard 110-volt outlet. We provide the extension cords.
Can I have an inflatable at a park?
You must contact the park or city in advance to verify inflatables are allowed and electricity is available.
Who is responsible for underground utilities or sprinkler systems?
Customers must inform our team of any sprinkler systems or underground utilities before installation.
What should we do to prepare for our rental?
Measure the setup space, ensure power is available within 50 feet, mow your lawn before delivery, and clear the area of obstacles or pet waste.
May the delivery team accept tips?
Tips are never required but always appreciated for great service.
Still Need Help?
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